Refund Policy

At XAM LEVEL, your satisfaction is our priority. If you are not completely satisfied with your purchase, you have 14 days after receipt to request a return or exchange.

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Refund conditions:

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The item must be unworn, unwashed and in perfect condition with its original tags.

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PROMOTIONAL OR PERSONALIZED ITEMS ARE NOT REFUNDABLE.

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Return costs are the responsibility of the customer, except in the event of an error on our part.

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To initiate a return, contact us at info@xamlevel.com with your order number. Once the item is received and inspected, we will issue a refund to your original payment method within 5-10 business days.

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XAM LEVEL - IT'S A WAY OF LIFE.